Biggeri+Universe Team

Began his career early as a tour operator-booking agent designing the most amazing and sophisticated tours for Latin America. His passion was always in hospitality and after working on the retail travel side, he transitioned to hotels. After a few years as a hotelier, he was welcomed into the Four Seasons family. Cesar worked at Four Seasons Beverly Hills in Corporate Sales looking after the UK and East Coast Entertainment markets and high-end leisure segments. He also specialized in and oversaw the Middle Eastern Royal Families staying at the hotel. Following Four Seasons, Cesar made a transition into Global Sales and worked 10 years for the Jumeirah Group representing their luxury portfolio including Burj Al Arab, the most luxurious hotel in the world. As Jumeirah’s Global Director of Sales for The Americas, Cesar wore many hats selling Corporate Travel, high-end leisure travel and groups on the US west coast, east coast, Mexico, Brazil and Argentina. Year after year, Jumeirah showed impressive growth in revenue and brand awareness. With 30 years of knowledge and understanding of how each segment works, Cesar possesses impeccable customer service skills and invaluable international experience when it comes to luxury travelers, hotels and services. Cesar’s understanding of various cultures also brings the often-necessary flexibility required to meet and exceed the expectations of his clients and their most discerning travelers.

Roberto Girotti is an experienced sales and marketing executive with over 35+ years of proven leadership at Latin America & Caribbean divisions of large international corporations. His primary focus is on marketing, public speaking, product seminars, advertising, and branding strategies. He has held upper management positions at Delta Air Lines, United Airlines & Continental Airlines, where he developed and implemented tri-lingual content for consumer sales destinations guides. He also developed and conducted more than 150 seminars to secure brand presence in the region. Mr. Girotti holds an MBA in Marketing as well as a Master’s in Clinical Psychology. Having lived in several countries, he has complete fluency in English, Spanish and Portuguese.

Denise was born into the Travel Industry with a father that worked out of JFK in cargo sales and mother that owned her own wholesale agency specializing in Latin America. Before she could walk, she had a passport and was fortunate to travel extensively throughout Central & South America as a child and beyond as an adult. Her bilingual upbringing was influenced heavily by Peruvian and Colombian parents that prioritized travel and nurtured her desire to explore. Her passion for travel has given her the opportunity to work in all aspects of the industry. From managing a retail storefront American Express travel agency to wholesale travel and most recently a DMC working exclusively with Travel Advisors. Sharing her family history and culture has helped her over the last 30 years in building relationships with hoteliers, DMC’s and Travel Advisors which today she calls friends.

Karen began her career as a travel consultant over 32 years ago, specializing in luxury travel. Throughout her career, she has created exclusive, unique, and tailor-made itineraries for each traveler, combining her fascination with the connection between humans and nature, wellness, sustainability, and luxury travel.

With our expansion into the Mexican market, Karen’s mission will be to leverage all her experience as a travel consultant in this new role. Her goal is to promote our collection of luxury hotels and DMCs to our colleagues in Mexico, with a much deeper understanding of both sides of the coin.

Leandro S. Ricciardelli is a content creator with +20 years of experience in the commercial, corporate, documentary, narrative & experimental areas. A passionate creative about images, the world, and visual communication with an extensive background in Digital, TV, Films, and Advertising. He worked in projects for companies such as Cartoon Network, CNN, Delta Air Lines, AMC, TNT, Televisa International, Telefe, Canal A, and TyC Sports, among others.

Andrea Lützeler is a graduate graphic designer from the University of Buenos Aires. With more than 30 years of experience as an art director, with a special interest in Branding and Strategic Management for medium and large domestic and international companies, her focus has always been on customization, detail, and quality. She currently works mainly in Web Branding, offering solutions through the management and development of websites, mobile applications, and digital marketing, helping organizations to have functional and easy-to-navigate websites. In addition to designing and constructing a company’s image, she collaborates in defining marketing strategies for launching and positioning physical and digital products.