MEET THE PLAYERS
IT ALL STARTS WITH UNDERSTANDING THE NEEDS

OUR FORMULA IS SIMPLE

We are customer service driven, we have the right connections in the industry and we know the right players. We are involved and we believe in sales calls. We listen to the needs of our clients and we deliver. We offer personalized service, we are dedicated and focused on each of the products we sell, and we produce results. We represent each of our client brands with integrity and passion. We are fun and creative and we want to make people feel right at home. We are hospitable!

MORE PERSONALIZED THAN EVER…

CESAR BIGGERI

Began his career early as a tour operator-booking agent designing the most amazing and sophisticated tours for Latin America. His passion was always in hospitality and after working on the retail travel side, he transitioned to hotels. After a few years as a hotelier, he was welcomed into the Four Seasons family. Cesar worked at Four Seasons Beverly Hills in Corporate Sales looking after the UK and East Coast Entertainment markets and high-end leisure segments. He also specialized in and oversaw the Middle Eastern Royal Families staying at the hotel. Following Four Seasons, Cesar made a transition into Global Sales and worked 10 years for the Jumeirah Group representing their luxury portfolio including Burj Al Arab, the most luxurious hotel in the world.

As Jumeirah’s Global Director of Sales for The Americas, Cesar wore many hats selling Corporate Travel, high-end leisure travel and groups on the US west coast, east coast, Mexico, Brazil and Argentina. Year after year, Jumeirah showed impressive growth in revenue and brand awareness.

With 30 years of knowledge and understanding of how each segment works, Cesar possesses impeccable customer service skills and invaluable international experience when it comes to luxury travelers, hotels and services. Cesar’s understanding of various cultures also brings the often-necessary flexibility required to meet and exceed the expectations of his clients and their most discerning travelers.

DIEGO GUTIERREZ

It’s a pleasure for us to introduce Diego Gutierrez. Diego brings years of experience in operations working for Marriott Hotels and Starbucks Coffee. He is passionate about exploring the world and helping you get there. He is friendly and has great customer service skills which is key in what we do on a daily basis. His fresh approach, optimism and creativity energizes the whole team and enhances the working environment. Diego is a native of Argentina and has traveled extensively in the US and Latin America offering great knowledge and experiences.